CAMP YOGA PRIVACY POLICY (REVISED)
Last Updated: April 26, 2026
At Camp Yoga (“we,” “our,” or “us”), we are committed to protecting your privacy and keeping your personal information accurate, confidential, secure, and private. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://campyoga.ca/ and use our services.
By using our website, submitting your information, or booking services through our website or affiliated platforms, you consent to the practices described in this Privacy Policy.
1. Accountability
Camp Yoga is responsible for personal information under its control and has designated a Privacy Officer in accordance with the Personal Information Protection and Electronic Documents Act.
Privacy Officer:
Kirsty Flaxman, Owner – Camp Yoga
Email: [email protected]
Phone: 905-626-3103
2. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Full name
Email address
Phone number
Mailing address
Billing and payment details
Emergency contact information
Booking and retreat registration details
Preferences related to accommodations, dietary needs, and retreat participation
We may also automatically collect certain information when you visit our website, including:
IP address
Browser type
Device information
Operating system
Website usage data
Cookies and tracking technologies
Referral source and ad interaction data
This information supports the operation, improvement, and marketing of our services.
3. How We Collect Information
Information may be collected through:
Website forms
Info pack downloads
Booking forms
Newsletter sign-ups
Purchases and retreat registrations
Customer service inquiries
Social media lead forms
Third-party booking and payment platforms
Website analytics and advertising tools
4. Purpose of Collection and Use
We collect and use personal information for the following specific purposes:
To process retreat bookings and registrations
To deliver purchased services and experiences
To communicate important booking and event information
To provide a safe and personalized retreat experience
To send marketing emails and promotional updates (with consent)
To send SMS communications (with consent)
To improve website performance and user experience
To analyze marketing performance and advertising effectiveness
To deliver targeted advertising and retargeting campaigns, including through Meta platforms
To comply with legal and regulatory obligations
We do not use personal information for purposes other than those for which it was collected, unless required or permitted by law.
5. Consent
We obtain meaningful consent for the collection, use, and disclosure of personal information at the time it is collected, including through website forms, booking processes, marketing opt-ins, and SMS subscription mechanisms.
By providing your personal information, you consent to its use as outlined in this policy.
You may withdraw your consent at any time, subject to legal or contractual obligations, by contacting us.
6. Third-Party Services
We work with trusted third-party service providers to help operate our business, including:
WeTravel for retreat bookings and payment processing
Meta Pixel for advertising, tracking, and retargeting
Google Analytics for website traffic and visitor insights
GoHighLevel for email marketing, SMS communication, and customer relationship management
These providers may process your information on our behalf and in accordance with their own privacy policies.
Camp Yoga does not sell, rent, or lease customer lists or personal information to third parties.
7. Cookies and Tracking Technologies
Our website uses cookies, pixels, and similar tracking technologies to:
Improve website functionality
Understand visitor behavior
Measure ad performance
Support retargeting and remarketing campaigns
Deliver targeted advertising based on user interactions
Improve user experience
You may disable cookies through your browser settings; however, some website features may not function properly as a result.
8. Email and SMS Communications
With your consent, we may send:
Promotional emails
Retreat updates
Event announcements
Booking reminders
SMS messages related to your inquiries, bookings, or promotions
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our communications.
To opt out of SMS communications, you may reply STOP or contact us directly.
9. International and Cross-Border Data Transfers
Camp Yoga welcomes guests from Canada, the United States, and internationally.
Your personal information may be processed or stored outside of Canada, including in the United States. In such cases, your information may be subject to access by foreign governments, courts, or law enforcement authorities under applicable laws.
By using our services, you consent to this transfer.
10. Age Restrictions
Camp Yoga retreats and services are intended for individuals aged 18 years or older.
We do not knowingly collect personal information from individuals under the age of 18.
11. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, misuse, or alteration.
This includes secure website protocols (SSL) and the use of trusted third-party providers.
However, no method of transmission over the internet can be guaranteed to be completely secure.
12. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements.
Retention periods are determined based on the nature of the information and applicable legal obligations.
13. Access, Corrections, and Deletion Requests
You may request to:
Access your personal information
Correct inaccurate information
Withdraw consent
Request deletion where applicable
To make a request, please contact us using the information below.
We will respond in accordance with applicable Canadian privacy laws, including PIPEDA.
14. Data Breach Protocol
In the event of a data breach that poses a real risk of significant harm, we will notify affected individuals and report the breach to the Office of the Privacy Commissioner of Canada as required by law.
15. Links to Other Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites. We encourage users to review their privacy policies.
16. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website constitutes acceptance of those changes.
17. Contact Information
Camp Yoga
603 Liverpool Rd.
Pickering, ON
L1W 1R1
Canada
Email: [email protected]
Phone: 905-626-3103